Privacy Policy

Last updated: January 14, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include:

  • Name and email address
  • Company information
  • Payment information (processed securely through Stripe)
  • Contact lists and lead data you upload
  • Communications with us

Usage Information

We automatically collect certain information about your use of our services, including:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and preferences
  • Campaign performance data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve our platform
  • Detect and prevent fraud and abuse

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing (Stripe)
  • Email delivery services
  • Analytics providers
  • Cloud hosting services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data centers

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. Our use of cookies includes:

  • Essential cookies for site functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings

You can control cookies through your browser settings, but disabling certain cookies may affect site functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@firstpayinguser.com
Address: FirstPayingUser, Inc.
123 Business Ave
San Francisco, CA 94105

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

To exercise these rights, please contact us at privacy@firstpayinguser.com.